Frequently Asked Questions

Producing the levels requires significant amounts of data and processing power. There are costs to acquire the raw price data, produce the levels, and host the data. The fee helps cover the costs and continue development of the indicator.

Each evening all the levels are recomputed using the latest market data. Long term levels tend to change less, but the intraday (30 period) levels can change often as new data is added to the calculations.

Long-period levels are computed over months of history, so some sit above or below the currently visible price range. They become relevant as price approaches them - you can filter periods in the configuration panel to focus the chart.

This is normally caused by the ticker not being supported by the tool yet. If there is a ticker you would like added, please reach out.

Initially the S/R levels were only available as an indicator inside the TradingView platform. Many users who didn’t use TradingView requested a way to access the levels, and so the FrogOracle Portal was born.

When using the TradingView indicators, the real-time price data is provided by TradingView. In the portal we must cover the costs of all the data ourselves, which necessitates a higher monthly payment.